i.
We reply within two days
Usually faster. You'll receive a short note from Isla with a few follow up questions and a couple of suggested times for a call.
ii.
We have the first call
30 to 45 minutes, no pitch. We understand what you're looking for and what your budget realistically allows. There's no cost or commitment at this stage.
iii.
You receive a draft
If we're a good fit, you'll receive a full draft itinerary within seven to ten days. We refine it together until it's right, then we book.